Details of Service Provided
- Supervision and monitoring of health & well-being
- Supervision, monitoring and assistance with medication
- Personal Care Dressing & Undressing
- Bathing Showering & Washing
- Shaving
- Oral Hygiene
- Toilet and continence requirements
- Assistance in maintaining nutritional status
- Palliative Care
- Domestic Services
- Assistance in accessing local health related services
- Assistance in establishing social contacts and activities
- Help maintain home or tenancy
- Develop life/domestic skills
- Support those who present with distressed behaviours including use of a Positive Behaviour Plan.
Establishing and maintaining personal safety and security
- Risk Assessment and recommendation of aids/adaptions and interventions to manage risks
- Signposting to cultural specific advice.
They will identify any adjustments or equipment needed to promote and enhance your ability to be independent and actively pursue these.
Support workers will only undertake tasks identified by yourself and as per your care plan, unless unforeseen problems arise.
They will assess your ability to manage activities of daily living independently throughout your service, and will adjust your care plan as appropriate.
Support workers must not undertake any task which might result in personal injury to you or themselves. You also have a responsibility for your own safety and should inform your carers if anything within your environment changes and could pose a risk for yourself or the Support workers.
- Norfolk Affinity Care Service provides services to adults who have an assessed need.
- Norfolk Affinity Care works with you to ensure that you are actively involved in your care and will promote your independence where possible.
- We work with older people, people with physical disabilities, people with sensory loss including dual sensory impairment, people with mental health problems, people with learning disabilities, people with dementia and people in need of palliative care support.
Services are provided 7 days a week between the hours of 06:00 hrs and 21:00 hrs.
How much does it cost?
There is a charge for Norfolk Affinity Care Domiciliary Care Service, this is based on your assessed needs. We will tell you how much you will need to pay before we commerce service provision.
You will receive an invoice from us every 4 weeks detailing how much you need to pay. This may vary from week to week if the care you have received has increased or decreased.
If you do to need cancel a visit do tell us so that the carers do not turn up for the call. The visit will be charged as usual unless until the service is being terminated.
Contact Details:
Should you have any problem with the service provided, please contact the Registered Manager, through the mobile number below:
Mobile: 07540778571
Alternatively, you can contact the Registered Manager by sending an e-mail to address below:
E-mail: colinncube@norfolkaffinitycareservices.co.uk
Details of Staff
Company Registered Provider and Registered Manager
- Your Registered Manager is: Colin Ncube and is based at, 4-6 Belmore Road Norwich NR7 0PT where this Regulated Activity is provided from.
- Head Office: Norfolk Affinity Care services Ltd’s registered address is 4-6 Belmore Road Norwich NR7 0PT
The workforce is made up of 1 Registered Manager. 3 Team Leaders, approximately 30 Support Workers and 1 part-time office worker. The workforce consists of both male and female Support workers.
The Registered Manager is responsible for the day to day operations of the service. The team leaders are responsible for the supervision of the Support workers.
Qualifications & Experience
- Norfolk Affinity Care Services Ltd takes the training and supervision of staff very seriously. We strive to ensure that all employees are adequately qualified and capable of providing care to the highest of standards.
- The Registered Manager is a Qualified Mental Health Nurse Registered with Nursing and Midwifery Council (NMC). He has a Masters in Business Administration Degree.
